Privacy Policy
1. Introduction
Stimulating Media LLC ("Stimulating Media," "we," "us," or "our") is committed to protecting the privacy and data integrity of our clients, website visitors, and business partners. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights as it relates to your data.
By using our website (www.stimulatingmedia.com) or engaging our services, you acknowledge and agree to the practices described in this Policy.
2. Information We Collect
2.1 Information You Provide Directly
- Business name, contact name, email address, and phone number
- Company details, billing information, and project briefs
- Brand assets, design files, images, and creative materials submitted for project work
- Communications via email, the Launchpad portal, Slack, or MS Teams
2.2 Information Collected Automatically
- Website usage data (pages visited, time on site, referral source)
- IP address, browser type, and device information
- Cookie and tracking data (see Section 7 — Cookies)
2.3 Information from Third-Party Integrations
When you connect or interact with Stimulating Media through integrated platforms (e.g., Slack, Google Workspace, MS Teams), we may receive limited information necessary to deliver services as authorized by you.
3. How We Use Your Information
We use your information solely to:
- Deliver, manage, and improve our DaaS and creative services
- Communicate project updates, feedback, and deliverables
- Process payments and manage your subscription or project billing
- Send relevant service announcements, updates, or newsletters (you may opt out at any time)
- Maintain internal operational records and legal compliance
We do not sell, rent, or trade your personal or business information to third parties for marketing purposes.
4. AI Tools & Data Protection
4.1 How We Use AI
Stimulating Media integrates AI-powered tools into our creative workflows to enhance efficiency and accelerate delivery. These tools are used exclusively to assist our design team — every output is reviewed, directed, and finalized by a human professional.
4.2 Enterprise-Grade Privacy Controls
All AI tools we use are operated through enterprise-level or business-grade accounts. These account tiers include contractual data privacy protections that prevent any Client data — including files, assets, briefs, or communications — from being used to train third-party AI models.
Your brand assets, design files, intellectual property, and business data will never be submitted to or used for training any third-party AI system. We maintain enterprise accounts specifically to uphold this commitment.
4.3 Future Proprietary AI Development
Stimulating Media plans to develop proprietary AI models in the future to improve the speed and quality of DaaS creative delivery. If and when this development reaches a stage where Client data could enhance those models, we will:
- Notify all active Clients in advance, in writing
- Request explicit, documented opt-in consent before any use
- Ensure participation is entirely voluntary and does not affect service terms
- Allow Clients to revoke consent at any time
We will never use your brand or assets to train any AI model — ours or a third party's — without your explicit written permission. This is non-negotiable. When that time comes, we will ask. Until then, your data stays private.
5. Data Sharing & Third Parties
Stimulating Media may share limited data with trusted third-party service providers solely to operate our business and deliver services to you. These include:
- Payment processors (billing and invoicing only)
- Project management and communication platforms (e.g., Trello, Notion, Slack)
- Email marketing platform (Omnisend) for service communications
- Cloud storage providers for file sharing and delivery
All third-party providers are bound by data processing agreements and are prohibited from using your data for any purpose beyond the specific service they provide to us.
We do not share your data with advertisers, data brokers, or AI training services.
6. Client Brand Assets & Files
All brand files, design assets, and proprietary materials submitted by Clients are treated as confidential and used exclusively for the purpose of delivering the agreed-upon services.
- Files are stored in secure, access-controlled environments
- Assets are not shared with any external parties without Client authorization
- Upon project or subscription termination, Clients may request the return or deletion of their files
Client creative files and brand assets are accessible only to the Stimulating Media team members actively working on your project. We apply role-based access controls to protect your materials at every stage.
7. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and deliver relevant content. You may manage cookie preferences through your browser settings at any time.
- Essential cookies — required for basic website functionality
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
- Marketing cookies — used to deliver relevant content and measure campaign effectiveness
You may opt out of non-essential cookies without affecting your ability to use our website or services.
8. Data Security
Stimulating Media implements industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. These include:
- Encrypted data transmission (SSL/TLS)
- Secure file storage with access controls
- Regular security reviews of our platforms and workflows
- Restricted internal access to Client data on a need-to-know basis
In the unlikely event of a data breach that affects your information, we will notify you promptly in accordance with applicable law.
9. Data Retention
We retain Client data for as long as necessary to fulfill service obligations and comply with legal requirements. Upon termination of a service engagement:
- Project files are retained for up to 12 months for reference purposes
- Clients may request earlier deletion of their files in writing
- Financial and legal records are retained per applicable accounting and tax regulations
10. Your Privacy Rights
As a Client or website visitor, you have the right to:
- Access the personal or business data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent for AI data use if applicable (see Section 4.3)
To exercise any of these rights, contact us at [email protected]. We will respond within 10 business days.
11. Children's Privacy
Stimulating Media's services are intended for business use by adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When material changes are made, we will notify active Clients via email or through the Launchpad client portal. The "Last Updated" date at the top of this page will always reflect the most recent revision.